Work History

Silicon Valley Bank
  • Optimized multi-channel marketing campaigns (email, social, paid media, OOH), increasing ROI by 5%, and enhanced email performance using Marketo and A/B testing.
  • Translated multi-source data into executive-ready insights using SQL and Tableau; standardized KPIs (LTV, CAC, ROI) for Startup Banking and Sponsorships.
  • Discovered a system gap that recovered 1,100 missed leads; collaborated across teams using tools such as Oracle SQL, Google Analytics, and Looker for campaign analysis.
Centene
  • Created and maintained Standard Operating Procedures (SOPs), meeting a department benchmark of five new SOPs per quarter to improve marketing operations.
  • Produced weekly marketing operations reports, supporting cross-functional project management and process optimization across campaigns.
  • Designed and maintained SharePoint pages; leveraged Workfront, Power BI, and Salesforce to drive reporting accuracy and marketing team efficiency.
Comcast
  • Built and maintained Tableau dashboards and Alteryx workflows to support subscriber forecasting with 95% confidence interval accuracy.
  • Analyzed large datasets using SQL (Teradata), guiding marketing strategy with predictive modeling and data-driven recommendations.
  • Delivered insights on subscriber growth trends, budget planning, and campaign performance through advanced statistical analysis and visualization.
Worldpay
  • Improved campaign ROI by 10% and reduced fraud loss by $360K annually through strategic guidance and analysis of digital acquisition efforts.
  • Consolidated data from multiple platforms and created compelling Tableau and Power BI dashboards for executive-level reporting.
  • Spearheaded KPI standardization (LTV, CAC, ROI) and supported Azure data warehouse implementation; optimized email and social campaigns using Marketo and Sprinklr.

Skills

Skills

Analytics & Data Management:

SQL (Oracle, Teradata), Alteryx, BigQuery, Google Analytics (GA4), A/B Testing, Forecasting, Predictive Modeling, Statistical Analysis, Data Cleansing, Data Integration, KPI Development (LTV, CAC, ROI)

Data Visualization & BI Tools:

Tableau, Power BI, Looker, Excel (Advanced), Microsoft PowerPoint, SharePoint, Data Storytelling, Dashboard Design

Marketing Technology & Automation:

Marketo, Salesforce, Sprinklr, Workfront, Dynamics CRM, Campaign Optimization, Digital Marketing Analytics, Email Marketing Automation, Marketing Performance Reporting

Project & Process Management:

Project Management, Process Improvement, Standard Operating Procedures (SOPs), Budgeting & Planning, Cross-functional Collaboration, Agile Tools (Jira)

Soft Skills: Critical Thinking, Leadership, Strategic Planning, Communication, Problem Solving, Stakeholder Engagement